{"id":171373,"date":"2020-11-29T22:32:34","date_gmt":"2020-11-29T14:32:34","guid":{"rendered":"https:\/\/www.um.edu.mo\/?page_id=171373"},"modified":"2026-04-02T16:30:07","modified_gmt":"2026-04-02T08:30:07","slug":"quality-management","status":"publish","type":"page","link":"https:\/\/www.um.edu.mo\/zh-hant\/staff\/quality-management\/","title":{"rendered":"\u8cea\u91cf\u7ba1\u7406"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1456px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-2 fusion-content-boxes-1 content-boxes-clean-horizontal content-left content-boxes-icon-on-side um-page__list\" style=\"--awb-iconcolor:#002c55;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-hover-accent-color:#005f96;--awb-circle-hover-accent-color:transparent;--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);--awb-iconcolor:#002c55;--awb-content-padding-left:38px;border-color:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-box link-type-text content-icon-wrapper-yes icon-hover-animation-fade\" data-link=\"https:\/\/www.um.edu.mo\/intranet\/qems\/\" data-link-target=\"_blank\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"https:\/\/www.um.edu.mo\/intranet\/qems\/\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"icon\"><span ><i style=\"background-color:transparent;border-color:transparent;height:auto;width: 18px;line-height:normal;font-size:18px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-angle-right fal circle-no\"><\/i><\/span><\/div><h5 class=\"content-box-heading\" style=\"--h5_typography-font-size:18px;line-height:23px;padding-left:38px;\">\u8cea\u91cf\u53ca\u74b0\u5883\u7ba1\u7406\u7cfb\u7d71\uff08\u9650\u5167\u806f\u7db2\uff09<\/h5><\/a><\/div><\/div><\/div><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);--awb-iconcolor:#002c55;--awb-content-padding-left:38px;border-color:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-2 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-box link-type-text content-icon-wrapper-yes icon-hover-animation-fade\" data-link=\"https:\/\/pp.qems.um.edu.mo\/list-of-performance-pledge-pp-services\/?lang=zh-hant\" data-link-target=\"_blank\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"https:\/\/pp.qems.um.edu.mo\/list-of-performance-pledge-pp-services\/?lang=zh-hant\" target=\"_blank\" rel=\"noopener noreferrer\"><div class=\"icon\"><span ><i style=\"background-color:transparent;border-color:transparent;height:auto;width: 18px;line-height:normal;font-size:18px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-angle-right fal circle-no\"><\/i><\/span><\/div><h5 class=\"content-box-heading\" style=\"--h5_typography-font-size:18px;line-height:23px;padding-left:38px;\">\u670d\u52d9\u627f\u8afe<\/h5><\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-2 content-boxes-clean-horizontal content-left content-boxes-icon-on-side um-page__list\" style=\"--awb-iconcolor:#002c55;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-hover-accent-color:#005f96;--awb-circle-hover-accent-color:transparent;--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);--awb-iconcolor:#002c55;--awb-content-padding-left:38px;border-color:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-box content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div class=\"icon\"><span ><i style=\"background-color:transparent;border-color:transparent;height:auto;width: 18px;line-height:normal;font-size:18px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-angle-right fal circle-no\"><\/i><\/span><\/div><h5 class=\"content-box-heading\" style=\"--h5_typography-font-size:18px;line-height:23px;padding-left:38px;\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5<\/h5><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><div class=\"accordian fusion-accordian um-qualitymanagement__toggle\" style=\"--awb-border-size:1px;--awb-icon-size:18px;--awb-content-font-size:var(--awb-typography4-font-size);--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:#002c55;--awb-title-color:var(--awb-color8);--awb-content-color:var(--awb-color8);--awb-icon-box-color:#002c55;--awb-toggle-hover-accent-color:#005f96;--awb-title-font-family:var(--awb-typography1-font-family);--awb-title-font-weight:var(--awb-typography1-font-weight);--awb-title-font-style:var(--awb-typography1-font-style);--awb-title-font-size:16px;--awb-title-line-height:1.36;--awb-content-font-family:var(--awb-typography4-font-family);--awb-content-font-weight:var(--awb-typography4-font-weight);--awb-content-font-style:var(--awb-typography4-font-style);\"><div class=\"panel-group fusion-toggle-icon-unboxed\" id=\"accordion-171373-1\"><div class=\"fusion-panel panel-default panel-cb55d1f36c44fcf3b fusion-toggle-no-divider\" style=\"--awb-title-color:var(--awb-color8);\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_cb55d1f36c44fcf3b\"><a aria-expanded=\"false\" aria-controls=\"cb55d1f36c44fcf3b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-171373-1\" data-target=\"#cb55d1f36c44fcf3b\" href=\"#cb55d1f36c44fcf3b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">2025<\/span><\/a><\/h4><\/div><div id=\"cb55d1f36c44fcf3b\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_cb55d1f36c44fcf3b\"><div class=\"panel-body toggle-content fusion-clearfix\">\r\n<ul class=\"fa-ul\">\r\n\t<li><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2026\/04\/\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u6700\u7d42\u5831\u544a-2025.pdf\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u6700\u7d42\u5831\u544a 2025<\/a><\/li>\r\n\t<li><i class=\"fa-li fa fa-cube\"><\/i><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2026\/04\/\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377-2025-\u2013-\u5c0d\u8c61\uff1a\u8077\u54e1\uff08\u4e2d\u6587\u548c\u82f1\u6587\uff09.pdf\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 2025 \u2013 \u5c0d\u8c61\uff1a\u8077\u54e1\uff08\u4e2d\u6587\u548c\u82f1\u6587\uff09<\/a><\/li>\r\n\t<li><i class=\"fa-li fa fa-cube\"><\/i><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2026\/04\/\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377-2025-\u2013-\u5c0d\u8c61\uff1a\u5b78\u751f\uff08\u4e2d\u6587\u548c\u82f1\u6587\uff09.pdf\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 2025 \u2013 \u5c0d\u8c61\uff1a\u5b78\u751f\uff08\u4e2d\u6587\u548c\u82f1\u6587\uff09<\/a><\/li>\r\n<\/ul>\r\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-2ab760d4cc7b22d11 fusion-toggle-no-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_2ab760d4cc7b22d11\"><a aria-expanded=\"false\" aria-controls=\"2ab760d4cc7b22d11\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-171373-1\" data-target=\"#2ab760d4cc7b22d11\" href=\"#2ab760d4cc7b22d11\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">2023<\/span><\/a><\/h4><\/div><div id=\"2ab760d4cc7b22d11\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_2ab760d4cc7b22d11\"><div class=\"panel-body toggle-content fusion-clearfix\">\r\n<ul class=\"fa-ul\">\r\n\t<li><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2024\/04\/\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u6700\u7d42\u5831\u544a-2023.pdf\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u6700\u7d42\u5831\u544a 2023<\/a><\/li>\r\n\t<li><i class=\"fa-li fa fa-cube\"><\/i><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2024\/03\/\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377-2023-\u2013-\u5c0d\u8c61\uff1a\u8077\u54e1\uff08\u4e2d\u6587\u548c\u82f1\u6587\uff09.pdf\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 2023 \u2013 \u5c0d\u8c61\uff1a\u8077\u54e1\uff08\u4e2d\u6587\u548c\u82f1\u6587\uff09<\/a><\/li>\r\n\t<li><i class=\"fa-li fa fa-cube\"><\/i><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2024\/03\/\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377-2023-\u2013-\u5c0d\u8c61\uff1a\u5b78\u751f\uff08\u4e2d\u6587\u548c\u82f1\u6587\uff09.pdf\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 2023 \u2013 \u5c0d\u8c61\uff1a\u5b78\u751f\uff08\u4e2d\u6587\u548c\u82f1\u6587\uff09<\/a><\/li>\r\n<\/ul>\r\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-00a161b2f912e4c90 fusion-toggle-no-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_00a161b2f912e4c90\"><a aria-expanded=\"false\" aria-controls=\"00a161b2f912e4c90\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-171373-1\" data-target=\"#00a161b2f912e4c90\" href=\"#00a161b2f912e4c90\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">2021<\/span><\/a><\/h4><\/div><div id=\"00a161b2f912e4c90\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_00a161b2f912e4c90\"><div class=\"panel-body toggle-content fusion-clearfix\">\r\n<ul class=\"fa-ul\">\r\n\t<li><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2022\/03\/User-Satisfaction-Survey-Report-2021.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u6700\u7d42\u5831\u544a 2021<\/a><\/li>\r\n\t<li><i class=\"fa-li fa fa-cube\"><\/i><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2022\/03\/Questionnaire-of-UM-User-Satisfaction-Survey-2021-\u2013-for-staff-English-and-Chinese-version.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 2021 \u2013 \u5c0d\u8c61\uff1a\u8077\u54e1\uff08\u4e2d\u6587\u548c\u82f1\u6587\uff09<\/a><\/li>\r\n\t<li><i class=\"fa-li fa fa-cube\"><\/i><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2022\/03\/Questionnaire-of-UM-User-Satisfaction-Survey-2021-\u2013-for-student-English-and-Chinese-version.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 2021 \u2013 \u5c0d\u8c61\uff1a\u5b78\u751f\uff08\u4e2d\u6587\u548c\u82f1\u6587\uff09<\/a><\/li>\r\n<\/ul>\r\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-4646bccc94f1b091f fusion-toggle-no-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_4646bccc94f1b091f\"><a aria-expanded=\"false\" aria-controls=\"4646bccc94f1b091f\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-171373-1\" data-target=\"#4646bccc94f1b091f\" href=\"#4646bccc94f1b091f\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">2019<\/span><\/a><\/h4><\/div><div id=\"4646bccc94f1b091f\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_4646bccc94f1b091f\"><div class=\"panel-body toggle-content fusion-clearfix\">\r\n<ul class=\"fa-ul\">\r\n\t<li><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-user-satisfaction-survey-2019-final-report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u6700\u7d42\u5831\u544a 2019<\/a><\/li>\r\n\t<li><i class=\"fa-li fa fa-cube\"><\/i><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-user-satisfaction-survey-2019-staff.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 2019 \u2013 \u5c0d\u8c61\uff1a\u8077\u54e1\uff08\u4e2d\u6587\u548c\u82f1\u6587\uff09<\/a><\/li>\r\n\t<li><i class=\"fa-li fa fa-cube\"><\/i><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-user-satisfaction-survey-2019-student.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 2019 \u2013 \u5c0d\u8c61\uff1a\u5b78\u751f\uff08\u4e2d\u6587\u548c\u82f1\u6587\uff09<\/a><\/li>\r\n<\/ul>\r\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-bbc039b0ccd4134b8 fusion-toggle-no-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_bbc039b0ccd4134b8\"><a aria-expanded=\"false\" aria-controls=\"bbc039b0ccd4134b8\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-171373-1\" data-target=\"#bbc039b0ccd4134b8\" href=\"#bbc039b0ccd4134b8\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">2016<\/span><\/a><\/h4><\/div><div id=\"bbc039b0ccd4134b8\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_bbc039b0ccd4134b8\"><div class=\"panel-body toggle-content fusion-clearfix\">\r\n<ul class=\"fa-ul\">\r\n\t<li><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-2016-survey-final-report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u6700\u7d42\u5831\u544a 2016<\/a><\/li>\r\n\t<li><i class=\"fa-li fa fa-cube\"><\/i><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-2016-staff-eng.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 2016 \u2013 \u5c0d\u8c61\uff1a\u8077\u54e1\uff08\u82f1\u6587\uff09<\/a><\/li>\r\n\t<li><i class=\"fa-li fa fa-cube\"><\/i><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-2016-staff-chi.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 2016 \u2013 \u5c0d\u8c61\uff1a\u8077\u54e1\uff08\u4e2d\u6587\uff09<\/a><\/li>\r\n\t<li><i class=\"fa-li fa fa-cube\"><\/i><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-2016-student-eng.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 2016 \u2013 \u5c0d\u8c61\uff1a\u5b78\u751f\uff08\u82f1\u6587\uff09<\/a><\/li>\r\n\t<li><i class=\"fa-li fa fa-cube\"><\/i><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-2016-student-chi.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 2016 \u2013 \u5c0d\u8c61\uff1a\u5b78\u751f\uff08\u4e2d\u6587\uff09<\/a><\/li>\r\n<\/ul>\r\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a2253b7a9fe3161ea fusion-toggle-no-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a2253b7a9fe3161ea\"><a aria-expanded=\"false\" aria-controls=\"a2253b7a9fe3161ea\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-171373-1\" data-target=\"#a2253b7a9fe3161ea\" href=\"#a2253b7a9fe3161ea\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">2011<\/span><\/a><\/h4><\/div><div id=\"a2253b7a9fe3161ea\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a2253b7a9fe3161ea\"><div class=\"panel-body toggle-content fusion-clearfix\">\r\n<ul class=\"fa-ul\">\r\n\t<li><a class=\"headingbutton\" href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-2011-survey-final-report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u6700\u7d42\u5831\u544a 2011<\/a><\/li>\r\n\t<li><i class=\"fa-li fa fa-cube\"><\/i><a class=\"headingbutton\" href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-2011-survey-result.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u7d50\u679c 2011<\/a><\/li>\r\n\t<li><a class=\"headingbutton\" href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-2011-staff-eng.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 \u2013 \u5c0d\u8c61\uff1a\u8077\u54e1\uff08\u82f1\u6587\uff09<\/a><\/li>\r\n\t<li><a class=\"headingbutton\" href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-2011-staff-chi.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 2011 \u2013 \u5c0d\u8c61\uff1a\u8077\u54e1\uff08\u4e2d\u6587\uff09<\/a><\/li>\r\n\t<li><a class=\"headingbutton\" href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-2011-student-eng.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 2011 \u2013 \u5c0d\u8c61\uff1a\u5b78\u751f\uff08\u82f1\u6587\uff09<\/a><\/li>\r\n\t<li><a class=\"headingbutton\" href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-2011-student-chi.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 2011 \u2013 \u5c0d\u8c61\uff1a\u5b78\u751f\uff08\u4e2d\u6587\uff09<\/a><\/li>\r\n\t<li><i class=\"fa-li fa fa-cube\"><\/i><b>\u63d0\u4f9b\u610f\u898b<\/b>\u00a0:\u00a0<a href=\"mailto:user_survey@um.edu.mo\">user_survey@um.edu.mo<\/a><\/li>\r\n<\/ul>\r\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-b158b4cc30ab7bb0b fusion-toggle-no-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b158b4cc30ab7bb0b\"><a aria-expanded=\"false\" aria-controls=\"b158b4cc30ab7bb0b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-171373-1\" data-target=\"#b158b4cc30ab7bb0b\" href=\"#b158b4cc30ab7bb0b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">2009<\/span><\/a><\/h4><\/div><div id=\"b158b4cc30ab7bb0b\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_b158b4cc30ab7bb0b\"><div class=\"panel-body toggle-content fusion-clearfix\">\r\n<ul class=\"fa-ul\">\r\n\t<li><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-uss-final-report-2009.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u6700\u7d42\u5831\u544a 2009<\/a><\/li>\r\n\t<li><i class=\"fa-li fa fa-cube\"><\/i><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-uss-results-2009.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u7d50\u679c 2009<\/a><\/li>\r\n\t<li><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-uss-staffq-2009-e.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 2009 \u2013 \u5c0d\u8c61\uff1a\u8077\u54e1\uff08\u82f1\u6587\uff09<\/a><\/li>\r\n\t<li><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-uss-staffq-2009-c.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 2009 \u2013 \u5c0d\u8c61\uff1a\u8077\u54e1\uff08\u4e2d\u6587\uff09<\/a><\/li>\r\n\t<li><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-uss-studentq-2009-e.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 2009 \u2013 \u5c0d\u8c61\uff1a\u5b78\u751f\uff08\u82f1\u6587\uff09<\/a><\/li>\r\n\t<li><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-uss-studentq-2009-c.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5\u554f\u5377 2009 \u2013 \u5c0d\u8c61\uff1a\u5b78\u751f\uff08\u4e2d\u6587\uff09<\/a><\/li>\r\n\t<li><i class=\"fa-li fa fa-cube\"><\/i><b>\u63d0\u4f9b\u610f\u898b<\/b>\u00a0:\u00a0<a href=\"mailto:user_survey@um.edu.mo\">user_survey@um.edu.mo<\/a><\/li>\r\n<\/ul>\r\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-72426d5ab2b674544 fusion-toggle-no-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_72426d5ab2b674544\"><a aria-expanded=\"false\" aria-controls=\"72426d5ab2b674544\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-171373-1\" data-target=\"#72426d5ab2b674544\" href=\"#72426d5ab2b674544\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">2007<\/span><\/a><\/h4><\/div><div id=\"72426d5ab2b674544\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_72426d5ab2b674544\"><div class=\"panel-body toggle-content fusion-clearfix\">\r\n<ul class=\"fa-ul\">\r\n\t<li><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-survey-2007.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5 2007<\/a><\/li>\r\n<\/ul>\r\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-82d419ffecc6f8e0f fusion-toggle-no-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_82d419ffecc6f8e0f\"><a aria-expanded=\"false\" aria-controls=\"82d419ffecc6f8e0f\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-171373-1\" data-target=\"#82d419ffecc6f8e0f\" href=\"#82d419ffecc6f8e0f\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">2005<\/span><\/a><\/h4><\/div><div id=\"82d419ffecc6f8e0f\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_82d419ffecc6f8e0f\"><div class=\"panel-body toggle-content fusion-clearfix\">\r\n<ul class=\"fa-ul\">\r\n\t<li><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-survey-2005.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5 2005<\/a><\/li>\r\n<\/ul>\r\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-837441d49350826d3 fusion-toggle-no-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_837441d49350826d3\"><a aria-expanded=\"false\" aria-controls=\"837441d49350826d3\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-171373-1\" data-target=\"#837441d49350826d3\" href=\"#837441d49350826d3\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">2004<\/span><\/a><\/h4><\/div><div id=\"837441d49350826d3\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_837441d49350826d3\"><div class=\"panel-body toggle-content fusion-clearfix\">\r\n<ul class=\"fa-ul\">\r\n\t<li><a href=\"https:\/\/www.um.edu.mo\/wp-content\/uploads\/2020\/10\/quality-management-survey-2004.pdf\">\u670d\u52d9\u6eff\u610f\u5ea6\u8abf\u67e5 2004<\/a><\/li>\r\n<\/ul>\r\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-3 content-boxes-clean-horizontal content-left content-boxes-icon-on-side um-page__list\" style=\"--awb-iconcolor:#002c55;--awb-margin-top:0px;--awb-hover-accent-color:#005f96;--awb-circle-hover-accent-color:transparent;--awb-item-margin-bottom:40px;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);--awb-iconcolor:#002c55;--awb-content-padding-left:38px;border-color:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-box content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div class=\"icon\"><span ><i style=\"background-color:transparent;border-color:transparent;height:auto;width: 18px;line-height:normal;font-size:18px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-angle-right fal circle-no\"><\/i><\/span><\/div><h5 class=\"content-box-heading\" style=\"--h5_typography-font-size:18px;line-height:23px;padding-left:38px;\">\u6301\u7e8c\u8cea\u91cf\u6539\u5584\u8a08\u5283<\/h5><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\r\n<ul>\r\n\t<li><a href=\"https:\/\/suggestion.qems.um.edu.mo\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u597d\u5efa\u8b70\u734e\u52f5\u8a08\u5283\uff08\u9650\u5167\u806f\u7db2\uff09<\/a><\/li>\r\n<\/ul>\r\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-4 content-boxes-clean-horizontal content-left content-boxes-icon-on-side um-page__list\" 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style=\"background-color:transparent;border-color:transparent;height:auto;width: 18px;line-height:normal;font-size:18px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-angle-right fal circle-no\"><\/i><\/span><\/div><h5 class=\"content-box-heading\" style=\"--h5_typography-font-size:18px;line-height:23px;padding-left:38px;\">\u516c\u5171\u670d\u52d9\u53ca\u7d44\u7e54\u7e3e\u6548\u8a55\u5be9<\/h5><\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":44898,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-171373","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u8cea\u91cf\u7ba1\u7406 | 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