{"id":148581,"date":"2017-09-20T15:17:36","date_gmt":"2017-09-20T14:17:36","guid":{"rendered":"https:\/\/www.um.edu.mo\/sem-categoria\/2017\/09\/43042-pt_pt\/"},"modified":"2020-11-26T20:27:24","modified_gmt":"2020-11-26T12:27:24","slug":"43042","status":"publish","type":"post","link":"https:\/\/www.um.edu.mo\/pt-pt\/news-and-press-releases\/campus-news\/detail\/43042\/","title":{"rendered":"Leaving No One Unhelped Interview with Student Counsellor Tim"},"content":{"rendered":"Source: My UM<\/a>

<\/p>

Tim is a social worker from the Student Counselling Section. \u2018Think\noutside the box\u2019 is his motto. Although he hasn\u2019t handled many cases involving\nstudents with physical or mental disabilities since he joined the university in\n2009, the challenges he has overcome in the process are numerous.<\/p>\n\n

 <\/p>\n\n

Finding His Calling after Repeatedly Changing Majors<\/p>\n\n

After graduating from high school in Macao, Tim went to the University\nof Kansas in the United States to study journalism, only to find that his\nEnglish was not good enough to follow the lessons effectively. So he\ntransferred to the sociology department, but he disliked the theory-heavy\ncourses. It wasn\u2019t until he transferred to the School of Social Welfare that he\nfinally found his calling\u2014social work that helps people solve problems. After graduation\nfrom college, Tim went on to study for a master\u2019s degree in clinical social\nwork. The four years of undergraduate studies taught him how to help others\nwith the resources in society, while his postgraduate studies helped him gain a\ndeeper understanding of the different skills required in helping others.\n\u2018Together, these trainings help me do a better job,\u2019 he says.<\/p>\n\n

 <\/p>\n\n

Leaving Psychiatric Hospitals<\/p>\n\n

Tim once worked in a psychiatric hospital in the US for two years.\nWorking as a social worker at UM shares many similarities with working in the\nUS. While working in the US, he often needed to contact different agencies and\nhelp released patients to find a place to live, which was very difficult,\nbecause most of the institutions didn\u2019t want them.<\/p>\n\n

At UM, he also needs to liaise with different departments on and off the\ncampus, so as to help students solve their problems with available resources.<\/p>\n\n

After working for two years in the US, the head of Tim\u2019s department\nwanted to help Tim apply for a work permit, but the hospital didn\u2019t feel it was\nnecessary to use tax payers\u2019 money to apply for a work permit for a foreigner.\nAn optimistic person by nature, Tim didn\u2019t feel disappointed or angry. \u2018I\nthought I could come back to Macao. I thought it\u2019d be good to come back and\nserve Macao residents.\u2019<\/p>\n\n

 <\/p>\n\n

Serving the First Student with Physical Disability<\/p>\n\n

Tim joined UM in 2009, about one year after the university established\nthe Committee on Student Disability Services. \u2018This is my third job after I\nreturned to Macao,\u2019he says.\u2018I am mainly responsible for providing help and\nsupport to students with physical or mental disabilities, handling\nstudent-related crises, and following up on cases involving other students with\nspecial needs.\u2019The most unforgettable case Tim has handled involved a student\nnamed Katherine who needed to get around in a wheelchair. That was six years\nago, when UM was still on the old campus, with many inconvenient staircases. So\nTim had to help solve accessibility problems before Katherine arrived on\ncampus.<\/p>\n\n

The trickiest aspect was coordinating with the appropriate departments.\n\u2018For example, I needed to find a place in the parking lot for Katherine so she\ncould charge her electric wheelchair there after class,\u2019 he says. \u2018Also, she\nneeded to go to classrooms on the lower ground floor in the library, but there\nwas no elevator for students, so I asked the library if they could let\nKatherine use the elevator for staff, the library soon said yes, but the\nstudent had to contact the security guard first to unlock the elevator, and I\nspent quite some time solving these problems.\u2019<\/p>\n\n

Whenever he encounters difficulties at UM, Tim would ask himself, \u2018Why\ncan\u2019t it be done?  I just want to help\npeople.\u2019Tim feels thankful that nowadays the various departments at UM are all\nvery supportive of students with disabilities. Two years ago, Katherine\nreceived her bachelor\u2019s degree in sociology. Earlier this year, she completed\nher master\u2019s studies in Chinese\/English translation. \u2018Before I came to UM, I\nrarely sought help from social workers, but over the past six years Tim has\nprovided a lot of help to me,\u2019 says Katherine. \u2018He completely changed my\nimpression of social workers. He is thoughtful and patient with the students,\nand he often came up with solutions for me that even I couldn\u2019t think of.\u2019<\/p>\n\n

 <\/p>\n\n

The Value of Work<\/p>\n\n

Accessible facilities were part of the design of the new campus. But\nsome accessible facilities needed to be improved and adjusted after the\nuniversity moved to the new campus. In the winter of 2014, after the trial use\nof the new campus began, Tim and a consultant on accessible facilities from\nHong Kong walked around the campus for three days, discussing how to improve the\ndesigns of the ramps, entrances, exits, as well as other accessible facilities\non campus. \u2018We covered practically every corner. In the end we were limping,\u2019 says\nTim. Despite the various challenges, Tim believes in the value of what he does.\n\u2018We want to build a campus that is easy to use for both able-bodied students\nand people with disabilities. Even if we only had one student with\ndisabilities, we would still do our best to help and care about him\/her,\u2019 he\nsays. <\/p>\n\n

Apart from Katherine, Tim has also helped Joe, a student with leber\u2019s\nhereditary optic neuropathy who gave an interview to My UM  <\/i>three years ago. Tim called his friends\nand institutions for the blind in Hong Kong to inquire about visual\nimpairments. He and some colleagues from the Faculty of Business Administration\neven escorted Joe and his parents to Hong Kong in order to help Joe find a\nsuitable device and learn how to adapt to changes created by his condition.\n\u2018The most important thing for students with physical or mental disabilities is\nto learn to accept themselves,\u2019 he says.\u2018In my experience, caring too much or\nproviding too many services for students with disabilities would actually\nbackfire, because that would make them feel that they are singled out for\nspecial treatment. The right attitude is to treat them in the same way you\ntreat normal people and provide help where they really need.\u2019<\/p>\n\n

 <\/p>\n\n

Greatest Reward<\/p>\n\n

Tim never forgets why he became a social worker in the first place.\nWhatever he does at work, he follows the teaching\u2018to act justly, to love mercy,\nand to walk humbly\u2019. \u2018My college professors used to tell us to set lofty goals\nand fight for the rights and interests of the masses, I can\u2019t always get the\nresources I need, but even with limited resources, I would always do my\nbest,\u2019he says.\u2018I always feel the happiest when I see a student gradually learns\nto accept herself and becomes more confident. If the students I have helped can\nachieve something worthwhile after graduation, it would be the greatest reward\nfor my work.\u2019<\/p><\/div>","protected":false},"excerpt":{"rendered":"

Source: My UMTim is a social worker from the Student Counselling Section. \u2018Think outside the box\u2019 is his motto. Although he hasn\u2019t handled many cases involving students with physical or…<\/p>\n","protected":false},"author":1,"featured_media":128788,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[61],"tags":[],"class_list":["post-148581","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-campus-news"],"acf":[],"yoast_head":"\nLeaving No One Unhelped Interview with Student Counsellor Tim | Universidade de Macau<\/title>\n<meta name=\"description\" content=\"Universidade de Macau: Uma universidade abrangente p\u00fablica de n\u00edvel internacional fundada em 1981\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.um.edu.mo\/pt-pt\/news-and-press-releases\/campus-news\/detail\/43042\/\" \/>\n<meta property=\"og:locale\" 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